24 June 2009

How To Make Someone's Day

One of the frustrations of the last 10 weeks has been the sporadic, spotty and slow internet connection we've had (or not had!). Well today that got fixed and what a difference! Everything had been taking great hunks of time to do. But we now have both a home phone and ADSL. I jumped on AOL and was on and off in minutes- same with Facebook and now the blog. What a joy to have it quickly and surely available. How fabulous to have an idea and execute it immediately. Made my whole day.
The nicest man from the telecom company was at our neighbors, had a tight time schedule but was willing to come over and look at ours (which wasn't working despite having been installed 2 days ago). Well he walked in, saw and remedied the problem in minutes and showed me what to do to register with the internet server. I told him he was my hero and how grateful I was. He smiled and even gave me a high 5! He also told me how to register John's laptop on his return from CA. He then refused any compensation. And he was able to do that because an electrician who was at our other neighbors came and set up a second live phone jack in our home office (which the original installers hadn't done). He did it willingly and wouldn't take an offer of payment. Have I told you how generous and willing to help these Italians are? Just two more examples.
Made me also realize how important we are to each other in this complex world. How the act of reaching out, both by neighbors and workman, and doing a little extra for someone can make such a huge difference in their quality of life. What a great example. What an important teaching.

1 comment:

  1. It is nice to know you feel more connected!!! I love you and I love keeping up with your blog.


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